• All prices are listed in USD ($)
• Orders ship worldwide from Maryville, IL 62062, United States
Stock Policy
All items are in stock unless otherwise noted. Out of stock items will ship as they become available. Although JDS Labs strive to provide accurate dates for backordered items, ETA dates are subject to change.
Order Process
Over 99% of orders ship within 1-2 business days. You will be notified of any delays within this timeframe. Order status is indicated by three automated e-mails: a PayPal receipt, a JDS Labs order confirmation, and a shipment notification.
All messages are sent to the e-mail address associated with your PayPal account. Please check your junk mail folder if you have not received any messages from us.
Sales Tax
Sales tax of 6.85% shall be applied to orders placed by residents of Illinois, USA, as determined by your PayPal shipping address.
Tracking Information
See Shipping page.
Warranty
Pre-assembled amplifiers are fully guaranteed against parts and manufacturing defects for 1 year from purchase date. Warranty does not cover cosmetic imperfection or defects due to mishandling, abuse, or neglect. Accidental damages and out-of-warranty amplifiers can be repaired for the cost of replacement parts plus return shipping.
Headphone adjustment exchanges can be made at the discretion of JDS Labs, Inc. and may be subject to a $10 USD rebuild fee.
Audio cables carry a 30 day replacement gaurantee.
Standalone parts, including bare circuit boards, may be returned within 14 days if in new (untouched) condition, but are otherwise sold without warranty.
Return Policy
Pre-assembled amplifiers and standalone parts may be returned for refund within 14 days from shipment delivery. All returns are subject to a 15% restocking fee. Buyer must request a Return Merchandise Authorization (RMA) number from JDS Labs, Inc. through the Contact form for all returns. Shipping expenses are non-refundable; buyer is responsible for return shipping expenses and safe arrival of returned item(s) to JDS Labs, Inc.
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